Shipping Policy
Effective Date: January 7, 2025
Welcome to Festabina! Please review our Shipping Policy carefully to ensure you understand our terms and conditions related to the delivery of our products. By using our website (festabina.com), you agree to comply with this policy.
1. Shipping Methods and Rates
We offer standard, expedited, and overnight shipping options. Shipping rates vary based on the selected method, destination, and order weight.
Shipping costs will be calculated at checkout and displayed before confirming your order.
2. Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
You will receive a confirmation email with tracking information once your order is shipped.
3. Domestic Shipping
Estimated delivery times for domestic orders range from 3-7 business days, depending on the selected shipping method.
Please ensure the accuracy of your shipping address to avoid delays.
4. International Shipping
International shipping is available to select countries. Delivery times may vary based on location and customs clearance.
Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at info@festabina.com or (765) 683-9733 immediately. We will work with the carrier to resolve the issue.
7. Changes to Shipping Policy We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us If you have any questions or concerns about this Shipping Policy, please contact us:
Street Address: 1683 E 600th N, Alexandria, Indiana (IN)
Phone Number: (765) 683-9733
Email: info@festabina.com
Website: festabina.com
Thank you for choosing Festabina. We appreciate your business!