Privacy Policy for Festabina Aura

Effective Date: January 7, 2025

At Festabina Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website festabina.com or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

When you visit Festabina Aura’s website or make a purchase, we collect various types of information, including:

  • Personal Information: This includes your name, address, email address, phone number, payment details, and any other information you provide to us while making a purchase or filling out forms.
  • Payment Information: We collect payment details such as credit card numbers or other payment methods through secure third-party payment processors.
  • Usage Data: We collect non-personally identifiable information, such as browsing behavior, IP addresses, device information, and website interactions. This helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, ship your products, and provide customer support.
  • Customer Support: To respond to your inquiries, resolve any issues, and ensure your satisfaction with your purchase.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or other marketing communications about our products and offers.
  • Improving Our Services: We analyze usage data to enhance our website’s functionality, personalize your shopping experience, and ensure that our website meets your needs.
  • Legal Obligations: To comply with legal requirements and protect our rights, such as investigating fraud or responding to law enforcement requests.

3. How We Protect Your Information

Festabina Aura employs strict security measures to ensure that your personal data is protected. We use industry-standard encryption technology (SSL) to safeguard sensitive information during transmission. Additionally:

  • Secure Payment Processors: All payment transactions are processed through trusted third-party providers. We do not store credit card details on our site.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4. Sharing Your Information

We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information with the following entities for specific purposes:

  • Service Providers: We work with trusted service providers who assist us in processing orders, managing customer data, and delivering products. These providers are obligated to maintain the confidentiality of your information.
  • Legal Requirements: We may disclose your personal information if required by law, such as complying with a subpoena, legal proceeding, or regulatory request.

5. Cookies and Tracking Technologies

Festabina Aura uses cookies and other tracking technologies to enhance your browsing experience. These tools allow us to:

  • Improve Website Functionality: Cookies help us remember your preferences and optimize your browsing experience.
  • Analyze Website Usage: We track how visitors interact with our website to improve its design and content.
  • Personalize Advertising: With your consent, we may use cookies to deliver personalized ads and content based on your browsing habits.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

6. Your Privacy Rights

As a customer, you have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: If any of your personal information is incorrect or incomplete, you can request that we update it.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@festabina.com.

7. Third-Party Links

Our website may contain links to external websites. These third-party websites are not operated or controlled by Festabina Aura. We are not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy

Festabina Aura does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as quickly as possible. If you are a parent or guardian and believe that we have collected personal data from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date of the update. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us:

  • Email: info@festabina.com
  • Phone: (765) 683-9733
  • Address: 1683 E 600th N Alexandria, Indiana (IN)

Thank you for trusting Festabina Aura with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.

For more information, please visit festabina.com.